1. Overview
This Privacy Policy explains how AlbumAI collects, uses, shares, and protects your personal data when you use our services. We are committed to protecting your privacy and handling your data responsibly.
2. Information We Collect
When you use AlbumAI, we collect the following types of information:
a. Content You Upload
- Photos, images, and associated metadata.
- AI-generated text and metadata created from your photos.
b. Account Information
- Email address, username, subscription status, and login credentials.
c. Usage Data
- Device information (device type, operating system, browser version).
- IP address and geolocation (at a general region level).
- App interaction logs (features used, frequency, session lengths).
- Crash reports and technical diagnostics.
d. Communication Data
- Customer support inquiries, feedback, and correspondence.
3. How We Use Your Information
We process your data to:
- Provide and operate AlbumAI features (AI analysis, searchable captions, indexing, smart search, and memory discovery).
- Personalize and improve your user experience.
- Communicate with you about updates, security alerts, account issues, and support.
- Maintain service quality, performance, security, and reliability.
- Comply with legal obligations and enforce our Terms of Service.
4. Legal Basis for Processing (GDPR Compliance)
We process personal data based on:
- Consent: When you upload photos and create an account.
- Contractual Necessity: To provide requested services.
- Legitimate Interests: For service improvement, security, and customer support.
- Legal Obligations: For compliance with applicable laws and regulations.
5. Data Sharing
We do not sell or rent your personal data.
We may share your data:
- With trusted service providers and data processors who assist us in operating AlbumAI (e.g., cloud storage, AI infrastructure providers, analytics tools), solely for service delivery and under strict confidentiality agreements.
- When required by law, legal process, or to protect the rights and safety of AlbumAI or its users.
We never share your data for advertising, marketing, or third-party resale.
6. Data Retention
- We retain your personal data only as long as necessary to provide AlbumAI's services.
- You may request account deletion or content removal at any time.
- Upon account deletion, your photos and associated AI-generated content will be permanently deleted from our active systems, subject to standard backup retention limits.
7. Your Rights
You have the following rights under applicable data protection laws (GDPR, CCPA, etc.):
- Right to access your data.
- Right to correct inaccurate or incomplete data.
- Right to request deletion ("right to be forgotten").
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent at any time.
- Right to opt-out of any "sale" of personal data (for CCPA residents, noting that AlbumAI does not sell personal data).
To exercise these rights, contact us at: service@albumai.net
8. International Data Transfers
If your data is processed or stored outside your country, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Data Protection Addendums (DPAs) with subprocessors
- Appropriate technical, organizational, and contractual safeguards
9. Security
We use industry-standard technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.
While we implement strong security, no system is 100% secure. You are responsible for maintaining your own device and account security.
10. Children's Privacy
AlbumAI is not intended for children under the age of 13 (or the minimum age applicable in your jurisdiction). We do not knowingly collect data from children under this age. If we discover such data has been collected inadvertently, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If material changes are made, we will notify you via the Service or via email. Continued use of AlbumAI after changes constitutes acceptance of the updated policy.
12. Contact Us
Contact Us
For questions or privacy concerns, please contact: service@albumai.net